our process

simple, start to finish

you didn't start your business to manage servers. our process gets you out of the IT business and back to yours — and keeps you there.

01

free assessment

we sit down with you, look at what you have, and listen to what hurts. no cost, no obligation, no jargon.

02

plain-language plan

you get a fixed monthly quote covering everything — monitoring, security, backups, support. no surprise invoices, ever.

03

we handle the switch

we onboard your systems, patch what's broken, set up backups and monitoring, and put our helpdesk number on your wall — usually inside two weeks.

04

24/7 care, locally

from then on we watch your systems day and night. when something needs hands, someone who knows your business drives out and fixes it.

most small businesses are fully onboarded in under two weeks — without a single day of downtime.